AI Plan
The advent of AI, particularly Generative AI, has the potential of revolutionising industries and offering vast opportunities for businesses to redefine their end to end operations.
We will help you separate the wheat from the chaff and help identify the right use cases which will be genuinely beneficial to your organisation. We help drive your revenue, profit, and customer success through responsible AI use case identification and implementation.
Generative AI is a game changer, and is knocking on the door of every Tech and Business leader.
AI PLAN
Typical Challenges Facing Companies / Business Areas
Revenue
Lead generation in an increasingly digitised world is difficult and expensive.
Challenges in targeted lead nurture and Business Development.
Sales conversion as a KPI is poor in most businesses.
Customer Success
Product adoption so that the customer is using your product actively, create barriers for exit.
Develop existing business by Upsell/Cross sell at low cost.
Profitability
Effectiveness of:
– Marketing & Sales
– Customer Service
– Product Development
Efficiency of:
– Finance & HR
– IT
Plethora of applications which have been procured, and produce their own data.
End to End Processes
The Shiker AI Approach – How can Gen AI drive business value within each stage?
AI PLAN
CXO CONSULTING SERVICES
Value Unlocking
- We work with key stakeholders to assess their business processes and identify areas of business with maximum potential to gain efficiencies using AI and generative AI.
- We build a strategic roadmap of use cases with surgical precision to help unlock the value trapped in existing business processes.
- Our capabilities in this area include Lead to Cash to Customer Success & Hire to Retire
Value Creation
- We work with key stakeholders to help them develop, articulate, and implement strategies to transform, scale, or launch products.
- We focus on building highly differentiated AI solutions.
- Our capabilities in this area include operating model redesign, new product development, partnering for greenfield product development.
Tech Advisory
- We work with our clients to assess the maturity of their data and enterprise tech stack for an effective AI implementation.
- We build business cases on insourcing Vs outsourcing of AI tech and deliver either through our partners & provide program management services.
Responsible AI
- We provide a framework for responsible AI with the proper guardrails and practices to ensure accountability, transparency, fairness & inclusiveness in the AI output.
- We do so by ensuring the proper ethics in algorithms, data, and practice.
AI PLAN
Our Analysis Framework
Week 1 – 3
Strategy
– Understand business strategy
– Key business challenges
– Business and Market priorities
Process
– Detailed end-to-end process analysis
Tech and People
– Enterprise application landscape review
– Application ‘value’ analysis
– Tech maturity and skills review
Data
– Data architecture review
– Availability
– Structure
– Quality
– Data usage maturity assessment
– Data science maturity and tech skills
Week 4
– Analysis workshop with stakeholder to understand challenges and align to business strategy.
Week 5 – 8
Solutioning
External best practice
– Tools best practice for business areas i.e. Marketing
– Typical AI use cases
– Latest developments in AI world
Week 9 – 10
– Solutioning workshop leading to prioritisation and Roadmap
– Socialise and produce final implementation roadmap with chosen AI pilot use cases
AI PLAN
Case Study
Generating value for an educational powerhouse – We were asked to consult on which areas the company should focus on to drive value for customers and shareholders.
We used our analysis framework above and within weeks were able to present a structured plan to the board. As a result of our work, several Pilots were initiated in the areas of parent engagement, creative marketing and Student performance.
Potential AI Impact
Back-office
- Creative marketing
- Finance and reporting
- IT and Tech
- Student recruitment
- HR, employee engagement
Academics
- Student performance
- Parent engagement
- Teacher productivity
Based on the above analysis, the customer chose, creative marketing and parent engagement as potential use cases to drive pilot on.
